For urgent assistance contact police on 000
24-hour Crisis Support Information and Counselling
DV connect: 1800 811 811
Domestic and family violence help in Queensland. Call 1800 811 811 (dvconnect.org) DV connect provides emergency accommodation and transport support to people experiencing domestic and family violence. DV connect provide free counselling, safety planning and help’s people find pathways to safety.
1800RESPECT: 1800 737 732
Telephone and web counselling for individuals affected by sexual, domestic, or family violence.
Sexual Assault Helpline 1800 010 120
7.30am – 11.30pm, 7 days per week. A national sexual assault, family and domestic violence counselling line for anyone who has experienced, or is at risk of, family and domestic violence and/or sexual assault.
Lifeline Australia 13 11 14
Crisis Support. Suicide Prevention.
Kids Helpline: 1800 55 1800
A counselling service that offers over the phone, web chat, or email help for people up to 25 years of age.
Domestic Violence Services
Centacare: (07) 5430 9300
Previously known as SCOPE DV, a safe and confidential service to support women and their families experiencing domestic and family violence.
Immigrant Women’s Support Services: 3846 3490
A service for immigrant and refugee women from non-English speaking backgrounds and their children who have experienced domestic violence and/or sexual violence.
Laurel Place Inc: (07) 5443 4711
For sexual assault counselling and support.
Kyabra Community Association Inc: (07) 5441 3837
The Sunshine Coast site offers a range of professional supports and services to address homelessness and domestic violence in the community.
Sunny kids: (07) 5447 7747
Provides help for parents and their children, particularly about domestic violence, counselling, and emergency accommodation.
Sonshine Sanctuary: 0423382567
Provides short term crisis accommodation for women and children experiencing domestic and family violence.
Act for Kids: (07) 54518200
Provides information, assessment, advice and referral for families effected by domestic and family violence.
Legal Information and Advice
Legal Aid: 1300 651 188
Legal Aid Queensland provides free legal help to people in Queensland with criminal, family, and civil law matters.
Women’s Legal Service: 1800 957 957
Free legal Service for women in Queensland with domestic violence, family law and sexual assault matters.
Sunshine Coast Community Legal Service: 5376 7800
Sunshine Coast Community Legal Service offers free legal advice, assistance in filling forms and referrals to people living on the Sunshine Coast.
Refugee and Immigration Legal Service (RAILS): 3846 9300
Free immigration legal advice and assistance.
QLD Indigenous Family Violence Legal Service: 1800 887 700
A free legal service for Aboriginal or Torres Strait Islander people affected by family violence or sexual assault.
Senior Legal & Support Services (SLASS): (07) 3214 6333
The Seniors Legal and Support Service (SLASS) provides free legal and social work support for older persons experiencing elder abuse, mistreatment, neglect or financial exploitation.
Housing
QLD Statewide Tenant Advice and Referral Service: 1300 744 263
A free advice and referral service for all Queensland renters.
Maroochydore Housing Service Centre: 07 5352 7333
Provides information and safe, secure, and affordable housing options.
Coast2Bay: (07) 54512900
Provides affordable, safe and appropriate homes to individuals and families throughout the Sunshine Coast, Noosa, Moreton Bay, Redcliffe and Gympie regions.
Other Services
Translating and Interpreting Services: 131 450
The Translating and Interpreting service provides interpreting services for people who do not speak English.
Department of Home Affairs: 131 881
The Domestic and Family Violence Section can be contacted via their website at Domestic and family violence and your visa. Support and information offered about your visa status if you are experiencing family and domestic violence.
The Australian Red Cross family and domestic violence (FDV) Financial Assistance Program assists people on temporary visas, or with an uncertain visa status, who are living in Australia experiencing financial hardship and domestic and family violence.
Uniting Care Escaping Violence Program
The Escaping Violence Payment (EVP) Program is available for people 18+ who have recently experienced family violence, have a changed living situation and are experiencing financial stress. Must be an Australian Citizen or have permanent residency.
Services Australia (Centrelink) Crisis payment
Online Claim through your personal MYGOV account
Basic Rights Queensland:1800 358 511
Basic Rights Queensland provides free legal services, advice, and advocacy for people in need and experiencing discrimination.
Commonwealth Bank Domestic and Family Violence Assistance
If you are a Commonwealth Bank customer experiencing family and domestic violence you can get support with your banking needs.
DV Safe phones: 1300 151 939
DV Safe phones collects mobile phones, to give to people experiencing domestic and family violence to use as a safe line.
Integrated Family and Youth Support (IFYS): 5438 3000
IFYS provides multiple supports to people in need.
IFYS REBECCA program: 5438 3000
The REBECCA program is for women up to the age of 25. It covers topics regarding the nature and impact of domestic and family violence etc.
REFOCUS: (07) 5442 3992
Aboriginal and Torres Strait Islander service that supports parents who are going through domestic and family violence as well as other life challenges.
