For urgent assistance contact police on 000

24-hour Crisis Support Information and Counselling

DV connect: 1800 811 811

Domestic and family violence help in Queensland. Call 1800 811 811 (dvconnect.org) DV connect provides emergency accommodation and transport support to people experiencing domestic and family violence. DV connect provide free counselling, safety planning and help’s people find pathways to safety.

1800RESPECT: 1800 737 732

Telephone and web counselling for individuals affected by sexual, domestic, or family violence.

Sexual Assault Helpline 1800 010 120

7.30am – 11.30pm, 7 days per week. A national sexual assault, family and domestic violence counselling line for anyone who has experienced, or is at risk of, family and domestic violence and/or sexual assault.

Lifeline Australia  13 11 14

Crisis Support. Suicide Prevention.

Kids Helpline:  1800 55 1800

A counselling service that offers over the phone, web chat, or email help for people up to 25 years of age.

Domestic Violence Services

Centacare: (07) 5430 9300

Previously known as SCOPE DV, a safe and confidential service to support women and their families experiencing domestic and family violence.

Immigrant Women’s Support Services:  3846 3490

A service for immigrant and refugee women from non-English speaking backgrounds and their children who have experienced domestic violence and/or sexual violence.

Laurel Place Inc: (07) 5443 4711

For sexual assault counselling and support.

Kyabra Community Association Inc: (07) 5441 3837

The Sunshine Coast site offers a range of professional supports and services to address homelessness and domestic violence in the community.

Sunny kids: (07) 5447 7747

Provides help for parents and their children, particularly about domestic violence, counselling, and emergency accommodation.

Sonshine Sanctuary: 0423382567

Provides short term crisis accommodation for women and children experiencing domestic and family violence.

Act for Kids: (07) 54518200

Provides information, assessment, advice and referral for families effected by domestic and family violence.

Legal Information and Advice

Legal Aid: 1300 651 188 

Legal Aid Queensland provides free legal help to people in Queensland with criminal, family, and civil law matters.

Women’s Legal Service: 1800 957 957  

Free legal Service for women in Queensland with domestic violence, family law and sexual assault matters.

Sunshine Coast Community Legal Service: 5376 7800

Sunshine Coast Community Legal Service offers free legal advice, assistance in filling forms and  referrals to people living on the Sunshine Coast.

Refugee and Immigration Legal Service (RAILS): 3846 9300 

Free immigration legal advice and assistance.

QLD Indigenous Family Violence Legal Service: 1800 887 700

A free legal service for Aboriginal or Torres Strait Islander people affected by family violence or sexual assault.

Senior Legal & Support Services (SLASS): (07) 3214 6333

The Seniors Legal and Support Service (SLASS) provides free legal and social work support for older persons experiencing elder abuse, mistreatment, neglect or financial exploitation.

Housing

QLD Statewide Tenant Advice and Referral Service: 1300 744 263 

A free advice and referral service for all Queensland renters.

Maroochydore Housing Service Centre: 07 5352 7333

Provides information and safe, secure, and affordable housing options.

Coast2Bay: (07) 54512900

Provides affordable, safe and appropriate homes to individuals and families throughout the Sunshine Coast, Noosa, Moreton Bay, Redcliffe and Gympie regions.

Other Services

Translating and Interpreting Services: 131 450 

The Translating and Interpreting service provides interpreting services for people who do not speak English.

Department of Home Affairs: 131 881 ​​

The Domestic and Family Violence Section can be contacted via their website at Domestic and family violence and your visa. Support and information offered about your visa status if you are experiencing family and domestic violence.

Red Cross

The Australian Red Cross family and domestic violence (FDV) Financial Assistance Program assists people on temporary visas, or with an uncertain visa status, who are living in Australia experiencing financial hardship and domestic and family violence.

Uniting Care Escaping Violence Program

The Escaping Violence Payment (EVP) Program is available for people 18+ who have recently experienced family violence, have a changed living situation and are experiencing financial stress. Must be an Australian Citizen or have permanent residency.

Services Australia (Centrelink) Crisis payment

Online Claim through your personal MYGOV account

Basic Rights Queensland:1800 358 511

Basic Rights Queensland provides free legal services, advice, and advocacy for people in need and experiencing discrimination.

Commonwealth Bank Domestic and Family Violence Assistance

If you are a Commonwealth Bank customer experiencing family and domestic violence you can get support with your banking needs.

DV Safe phones: 1300 151 939

DV Safe phones collects mobile phones, to give to people experiencing domestic and family violence to use as a safe line.

Integrated Family and Youth Support (IFYS): 5438 3000

IFYS provides multiple supports to people in need.

IFYS REBECCA program: 5438 3000

The REBECCA program is for women up to the age of 25. It covers topics regarding the nature and impact of domestic and family violence etc.

REFOCUS: (07) 5442 3992

Aboriginal and Torres Strait Islander service that supports parents who are going through domestic and family violence as well as other life challenges.